Medicare finished mailing New Medicare cards to all U.S. states and territories. Instead of using a Medicare recipient's Social Security Number, the new card has a new Medicare Number that's unique. This will help to prevent identity theft.
If you haven't received your card:
Look around the house for any old or unopened mail. Your new Medicare card will come in a plain white envelope from the Department of Health and Human Services.
Sign in to MyMedicare.gov to get your number or print your official card. Now that we’ve finished mailing new cards, your new number will appear in MyMedicare.gov.
Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. There may be something that needs to be corrected, like your mailing address.
You can still use your old card to get health care services until January 1, 2020.